Renewed the tags today
Had to go downtown to run some errands. Time to renew the tags and I wanted to replace my generic Florida tag with a Share the Road tag. Easy enough, the Tax Collector has a drive thru. Unfortunately, I was stuck behind someone that apparently had a pretty complex transaction. It was 15 minutes before I got to the window. Once there, it appeared the problem might be a new person in training. She might need a little more training in the interpersonal skills department. Her greeting was as friendly as a rattlesnake's.
I explained that I was renewing one tag, and I wanted a specialty tag for the one that needed replacing. Based on the expression on her face, you would've thought I was speaking Swahili. Enter the trainer. "Sorry sir, no specialty tags here. We have nowhere to store them in this little area (motion to the small size of the drive thru teller area)." I made it known I wasn't happy and pulled out to go find a parking space. I was going to have to go inside after all.
Once inside, a teller opened up fairly quickly. I explained what I needed. She processed everything and then had to go to another room to get the tag. Guess they don't have enough room in this area either. There must be a special room with tags stacked everywhere. She was gone for 5-7 minutes and returned with the tag. My question is, why can't the folks in the drive thru leave the window for 5 minutes and go to the "Special Tag Room" and get the tag. Are the folks that work the drive thru locked in that little room and unable to leave? The space limitations excuse at the window wasn't valid. The issue isn't space, because my trip inside proved that.
By the way, there was no signage in the drive thru, nor information on the renewal form to indicate that specialty tags are only handled inside.
Grrrrrrr.